Our commitment: F1 Solutions, Inc. is committed to safeguarding personal data and respecting the principles of transparency, legitimate purpose, and proportionality under the Philippine Data Privacy Act of 2012.
01.Introduction
F1 Solutions, Inc. ("F1 Solutions", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, process, store, disclose, retain, and protect personal data when you interact with our website, contact our company, or engage our services.
We comply with Republic Act No. 10173, also known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC).
By using this website, you acknowledge that this Privacy Policy has been made available to you. Where consent is legally required, we will request it separately.
02.Scope
This policy applies to personal data processed through:
- Our corporate website and online contact forms.
- Customer inquiries and requests for quotations.
- Business consultations and service engagements.
- Customer support and technical communications.
- Relationships with suppliers and business partners.
- Recruitment and employment inquiries.
- Other authorized business interactions.
When processing data on behalf of customers, F1 Solutions may act as a personal information processor under applicable agreements and customer instructions.
03.Information We Collect
Information You Provide
- Full name and contact details.
- Company name and professional designation.
- Email address and telephone number.
- Business address and project requirements.
- Information contained in inquiries or attachments.
Automatically Collected Information
Depending on our website configuration, this may include:
- IP address and browser information.
- Device type and operating system.
- Pages visited and website navigation activity.
- Access timestamps and referring websites.
- Cookies and diagnostic information.
Service-Related Information
During authorized customer engagements, we may process technical support records, system logs, account details, infrastructure information, and other information necessary to provide contracted services.
04.How We Use Your Information
We may use personal data to:
- Respond to inquiries and communicate with you.
- Prepare quotations, proposals, and contracts.
- Deliver IT consulting and technology services.
- Provide technical support and customer assistance.
- Maintain and improve our website.
- Protect systems against cybersecurity threats.
- Manage legitimate business relationships.
- Send marketing communications where permitted.
- Comply with legal and regulatory obligations.
We will not use your personal information for purposes incompatible with those disclosed to you unless otherwise permitted by law.
05.Legal Basis for Processing
Depending on the circumstances, we process personal information based on:
- Consent: Your informed agreement where required.
- Contractual necessity: Performance of a contract or requested pre-contractual steps.
- Legal obligation: Compliance with applicable laws.
- Legitimate interests: Appropriate business interests, subject to applicable legal requirements.
- Other lawful grounds: Processing otherwise permitted under Philippine law.
Sensitive personal information, if processed, is subject to the additional requirements of the Data Privacy Act.
08.Data Security
We apply appropriate organizational, physical, and technical safeguards proportionate to the risks associated with personal data processing.
Depending on the processing activity, safeguards may include:
- Role-based access control and least privilege.
- Authentication and identity management.
- Encryption in transit and, where appropriate, at rest.
- Network and endpoint security controls.
- Security monitoring and audit logging.
- Vulnerability management and system updates.
- Backup, recovery, and incident response procedures.
- Personnel confidentiality and security awareness.
No information system can be guaranteed to be completely secure. We assess and improve our safeguards as appropriate.
09.Data Retention
Personal data is retained only for as long as necessary for its stated purposes, applicable contractual requirements, legal obligations, and legitimate business needs.
When retention is no longer necessary, information will be securely deleted, destroyed, anonymized, or otherwise disposed of using appropriate methods.
10.International Data Transfers
Some authorized technology service providers may operate infrastructure or provide services outside the Philippines.
Where personal data is transferred or accessed internationally, we will apply appropriate legal, contractual, organizational, and technical safeguards in accordance with applicable Philippine law.
11.Your Rights
Subject to applicable legal conditions and limitations, you have the following rights under Philippine data privacy law:
- Right to Be Informed about processing of your data.
- Right of Access to your personal information.
- Right to Object to certain processing activities.
- Right to Rectification of inaccurate information.
- Right to Erasure or Blocking where legally applicable.
- Right to Data Portability subject to legal requirements.
- Right to Damages for qualifying violations.
- Right to File a Complaint with the NPC.
To exercise these rights, contact our designated privacy contact using the details below. We may request reasonable identity verification.
12.Personal Data Breaches
We maintain procedures for detecting, assessing, containing, investigating, and responding to personal data breaches.
Where mandatory notification requirements apply, we will notify the National Privacy Commission and affected data subjects within the periods required by law, including the applicable 72-hour notification requirement.
13.Third-Party Websites
Our website may link to external websites or services. We are not responsible for their independent privacy practices, content, or security measures.
We encourage you to review their privacy policies before submitting personal information.
14.Children's Privacy
Our website and services are primarily intended for business and professional users.
We do not knowingly collect children's personal information without satisfying applicable legal requirements and obtaining any necessary authorization.
15.Automated Processing
If we implement automated decision-making or profiling involving personal information, we will provide appropriate notices and comply with applicable data protection requirements.
16.Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations, technology, legal requirements, or data protection practices.
Updated versions will be published on this page with a revised effective date. Where legally required, we will provide additional notice or obtain consent.
17.Contact & Privacy Inquiries
For questions, complaints, or requests relating to personal information, please contact:
F1 Solutions, Inc.
Email: [sales@f1solutions.com.ph]
Address: [ Unit 3, 4th Floor NDL Bldg. 10th-19th Street Barangay 183, Villamor, Pasay City, Philippines.]
Telephone: [+63 966 978 0680]
Website: www.f1solutions.com.ph
You may also contact the National Privacy Commission regarding your rights under Philippine data privacy law.